

- #Microsoft wireless mouse 3500 causing freeze install#
- #Microsoft wireless mouse 3500 causing freeze drivers#
- #Microsoft wireless mouse 3500 causing freeze driver#
- #Microsoft wireless mouse 3500 causing freeze software#
#Microsoft wireless mouse 3500 causing freeze driver#

As of now, the only way to resolve this issue is to lower the pooling rate (Reporting Rate) to 500 HZ or lower.

#Microsoft wireless mouse 3500 causing freeze install#
Although we don’t know the exact date or type of update that will enforce this fix, it’s good practice to install every pending Windows Update. Microsoft Fix is not installed – Microsoft insiders have already confirmed that a fix for this particular issue will arrive soon via a Windows Update.If anyone has any insight at all as to what could be causing issues with the pointing device/mouse that would be causing this freezing issue, I would really appreciate you sharing! Thanks so much for your time.
#Microsoft wireless mouse 3500 causing freeze drivers#
This is extremely frustrating for employees, especially considering most have their laptops docked and are working off of two monitors, as it requires them to open their laptop and navigate using the touchpad until the mouse decides to work again.Īll of our machines are running Windows 10 and have the most recent 1809 update, all drivers and firmware have been updated (to the best of my knowledge).
#Microsoft wireless mouse 3500 causing freeze software#
I have installed the Logitech Unifying Software and tried un-pairing, re-pairing, and even pairing to a different dongle to try and resolve the issue, but unfortunately for some reason the mouse intermittently freezes or locks up completely. One issue that has surfaced recently, however, is with the Logitech M310 wireless mouse that comes as a part of a wireless mouse and keyboard combo, both being paired to the same USB dongle. Our company has been purchasing Logitech wireless mouse and keyboard combinations for a couple of years now, and have not had very many issues at all.
